I'm told that my email address already exists!

Modified on Tue, 02 May 2017 at 11:29 AM

We already have you registered as a customer.


So you will need to sign in. You can sign in at the top of the every webpage on the site. There is a link saying "sign in".


If you can't remember your password then there is a link below which says "can't remember your password then click here for a reminder" click there and enter your email address and it will send you your password immediately to your email address.


If you then sign in with your email address and password then ordering should become much easier. For example, your address will be pre-filled in the order form.


If you click the box under sign in asking the computer to remember you on skin shop then everytime you come back to re-order or visit us you will automatically be signed in which will make it even easier. You will also be able to see previous orders you have placed and the progress of your orders.


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