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Website problems
Log in problems
7
I can't log in (new customer)
Log in keeps refreshing back to an empty log in page.
I'm told that my email address already exists!
How do I change my password for my on-line account?
i've forgotten my password. How do i get a new one?
See all 7 articles
Payment problems
6
I am trying to use my credit card in paypal and it is returning errors.
I'm trying to use my Credit Card in Sagepay and i'm getting an error
Payments pending with bank after failed card payments
How safe and secure is the website?
Why do I have to register before using PayPal.
See all 6 articles
Postage issues
2
Free postage offer disappeared.
How do i ship to a different address from my billing address?
Reward points
4
My reward points are pending?
I'm a long term customer and my reward points per order have dropped
How do I use my reward points?
Where is my 10% discount for my second order?
Discount code
1
Where do i put my discount code?
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