I've had a reaction to a product what should I do?
Firstly we're sorry our products are causing a few problems for your skin. We understand more than most about how sensitive and complex skin can be and...
Mon, 16 Jul, 2018 at 11:01 AM
Do you send out samples?
We're sorry but unfortunately we are unable to send samples for you to try;  Firstly, in terms of wanting to see if they work before buying them...
Thu, 19 Jul, 2018 at 9:27 AM
Do you test on animals?
I can advise that we do not test on animals and we are cruelty free. None of our individual ingredients or our finished product has been tested on animals f...
Thu, 27 Apr, 2017 at 12:02 PM
Are you Vegan?
Our products are also all vegan except a few which are vegetarian due to the use of bee products such as honey (Dry Scalp Shampoo and Hydrosil Conditioner a...
Thu, 27 Apr, 2017 at 12:04 PM
Can I use your products while pregnant?
While there's nothing that we'd consider to be concerning on our products for use during pregnancy, we ALWAYS recommend that pregnant women seek a...
Mon, 1 May, 2017 at 6:20 PM
What is a patch test?
We recommend all customers do a patch test before using any of our products. This is to ensure that if for any reason you are allergic to an ingredient we h...
Tue, 2 May, 2017 at 11:38 AM
Should I patch test your product before trying it?
Yes, we always recommend that everyone patch tests our products before applying to larger areas of skin. Most of our customers have very sensitive or proble...
Thu, 4 May, 2017 at 4:05 PM
Do you make travel sized products?
We don't make travel sized product yet, although we are considering it. However many of our products are under 100ml so should be fine for taking in ha...
Thu, 4 May, 2017 at 4:07 PM
What offers and discounts do I get as a new customer?
As a new customer you will get 10% off your next order via a rewards points system.
Thu, 11 Jan, 2018 at 9:04 AM
What are reward points?
Reward points are our way of rewarding our customers every time they buy from us. To explain how this works is very simple. 1 point is equal to one pence an...
Tue, 9 May, 2017 at 12:50 PM